Contact information

Contact Information

Luvé
luveskincare.com

Email: care@luveskincare.com
Phone / WhatsApp: +971 522 180549

Based in the United Arab Emirates.

Hours

We reply Sunday to Thursday, 9:00 to 18:00 (GST). Messages received on weekends and UAE public holidays are answered on the next business day.

What to contact us about

  • Order status or tracking — email with your order number in the subject line
  • Returns and refunds — see our Return & Refund Policy, then email within 14 days of delivery
  • Damaged or incorrect items — email within 48 hours of delivery with photos
  • Product and ingredient questions — email us; we answer ingredient queries in full
  • Wholesale, stockist and press enquiries — email with "Wholesale" or "Press" in the subject line

Response times

We aim to reply to every email within 1 business day. If you have not heard back within 2 business days, check your spam folder and then resend — occasionally replies are filtered.